Does Managed IT Really Pay for Itself?

Businesses use all types of sayings to try to draw in customers. One of the core selling points of managed IT services is that “it pays for itself”. This is more than just marketing. The multiple services that make up managed IT services all help a business save time and money, but when added together, it can really help the bottom line of a business more than most services they can use. In this week’s blog we thought we would go through the core elements of a managed IT services agreement to show how it really does pay for itself. 

Proactive Management

Of the managed IT services available, this is the most crucial. The service provider uses state-of-the-art technology to remotely monitor your business’ information systems to ensure that they are running optimally. Technology-related downtime is a huge time and money waster for most businesses and can result in some serious operational issues. By proactively monitoring and managing your business’ technology, you’ll be able to get more out of your IT, and over time that additional uptime will save a lot of money.

IT Consulting

Getting the right tools is important for every business, and technology professionals that work with a myriad of different organizations to help them get the tools they need can be of great benefit. Having a business-facing perspective for IT isn’t always easy to find so getting a team of them at your disposal is extremely valuable for a growing business that is looking to find the best tools for their trade. 

Help Desk

Some technology issues don’t require businesses to sound the alarm, but they need to be at the very least addressed. This includes users that forget certain passwords or file sharing problems. The 24/7/365 help desk offered by managed service providers (MSPs) provides any user the ability to get IT support over the phone around the clock any day of the year. 

Patch Management

One of the biggest avenues of cyberattack is through unpatched or unsupported software. Organizations that don’t have a strategy to keep their software up to date with the latest patches run a massive risk of losing out on useful new features, lapses in licensing, or network and data breaches that can have a terrible impact on their relationships with customers.

Backup and Disaster Recovery

Protecting your business’ data isn’t just about cybersecurity. You need to have redundancy. The backup and disaster recovery (BDR) platform offered by MSPs can save your entire business under the right circumstances. The BDR provides onsite and cloud-hosted backup to ensure that you can restore data, regardless of the reasons you need to.

Vendor Management

Vendors can take up a lot of time and unfortunately that takes your attention away from your business. By having a single point of contact for all of your technology needs, you insulate yourself from all these time-wasting relationships so that you can keep your focus on running your business.

Onsite Support

Should there be issues that an MSP’s expert technician can’t solve remotely, they will venture out to support your business by undertaking onsite support. With so many knowledgeable IT professionals on staff, any technology issue will be addressed inside the timeline outlined in your service-level agreement (SLA).

Hardware Procurement and Support

MSPs work with a lot of different types of businesses. This provides them with a strategic advantage when looking to purchase hardware. Not only can many MSPs get better deals than a person coming in off the street, they can improve turnaround times on a business’ technology investments. 

IC Data Communications LLC is a Top Metro Detroit MSP

If you are looking to get the technology your business needs as well as the budgetable and consistent pricing for services and support that will absolutely pay for itself, give the IT professionals at IC Data Communications LLC a call today at (313) 887-1297.