IC Data Communications LLC Blog

IC Data Communications LLC has been serving the Detroit area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Rich Vincent is a 25+ year IT veteran with a passion for tech and helping others.

Make the Most of Your Mobile Devices with These 5 Tips

Make the Most of Your Mobile Devices with These 5 Tips

Mobile devices like smartphones have become synonymous with productivity, allowing people to get work done while on-the-move, yet in the same breath, you could say they are synonymous with distraction. With the right practices and the right apps, however, you can mitigate these challenges and be quite productive with a smartphone. Let’s explore how.

0 Comments
Continue reading

eSignature Tools Provide Value for Small Businesses

eSignature Tools Provide Value for Small Businesses

When a business strikes a deal, there is usually some sort of paper trail or contract involved to hold both parties involved accountable. However, the traditional method of managing paper documents is both time-consuming and wasteful. With eSignature tools, businesses can change the way they handle signing documents for the better.

0 Comments
Continue reading

Sports Franchises Rely Heavily on Analytics

Sports Franchises Rely Heavily on Analytics

Professional sports has witnessed a significant shift in the way teams and organizations approach their strategies. Gone are the days when gut instinct and intuition were the sole driving forces behind decisions. Nowadays, sports are increasingly relying on analytics to gain a competitive edge. In this week’s blog, we explore the growing influence of analytics in sports and the ways in which data-driven insights have revolutionized the game.

0 Comments
Continue reading

Whittle Down Risk with These Technologies

Whittle Down Risk with These Technologies

In order for a business to stay competitive, they need to efficiently meet demand. Unfortunately, this is easier said than done and there are potential problems at every level that have to be accounted for one way or another. The best way to go about this is proactively. That means, risk mitigation. This month, we touch on how technology can be used to successfully reduce risk. 

0 Comments
Continue reading

Cloud Options Your Business Should Consider

Cloud Options Your Business Should Consider

The cloud has turned out to be a complete game changer for the way people compute. For any business, this can offer opportunities that would not be possible without cloud computing. This week, we take a look at the different types of cloud computing with an eye toward how small businesses can gain value from choosing them.

0 Comments
Continue reading

Copilot Introduces AI to Microsoft 365

Copilot Introduces AI to Microsoft 365

AI is everywhere, and it is becoming a huge benefit for growing small businesses. Unfortunately, a lot of business decision-makers don’t know where to start. Most AI for businesses is used inside applications you use daily. Microsoft has dedicated itself to improving its products with the use of AI. One of their ventures is to add AI to their Microsoft 365 productivity suite and so they have introduced Copilot, their effort to do just that.

0 Comments
Continue reading

Looking to Make More Sales? Consider Using These Technologies

Looking to Make More Sales? Consider Using These Technologies

Today’s technology can be used to help optimize and elevate just about any of your business’ processes, including your sales processes. Let’s run through a few examples of how your sales team could (and really should) be using tech to their advantage.

0 Comments
Continue reading

FTC Safeguards Gets a Crucial Update

FTC Safeguards Gets a Crucial Update

The United States Federal Trade Commission’s mandate is to prevent fraud and promote consumer protection in today's interconnected world, where the digital landscape continues to evolve at a rapid pace. The FTC recognizes the importance of safeguarding consumer information and has implemented their Safeguards Rule as a means to ensure that businesses protect sensitive data from unauthorized access and misuse. Let’s take a look at the Safeguards Rule and what you need to know about it in regard to your business. 

0 Comments
Continue reading

Expect to See More Folding Phones in the Future

Expect to See More Folding Phones in the Future

Foldable phones undeniably saw a very slow start when they were introduced a few years ago, high prices and horror stories about their fragility scaring away all but the earliest of early adopters. However, thanks to an enthusiastic fanbase, the concept has persisted and has become a legitimate option amongst flagship devices. 

Let’s consider some of the predictions that have been made surrounding the future of the foldable smartphone market, and why business users might be drawn to the flexible form factor. 

0 Comments
Continue reading

Four Tools that Successful Businesses All Have

Four Tools that Successful Businesses All Have

For a business to be successful, you need to stay on point. From managing projects to enhancing communication and automating tasks, technology has become an indispensable asset for businesses of all sizes. Let’s look at some of the best tools to help a business be the best business it can be.

0 Comments
Continue reading

There are Some Serious Benefits of Bringing On a New POS System

There are Some Serious Benefits of Bringing On a New POS System

Having an efficient and reliable point of sale (POS) system is essential for any retail or hospitality establishment. A robust POS system offers numerous benefits that can streamline the operations of the business and enhance customer and worker experiences. This week, we take a look at some of the main benefits of integrating a robust POS system in your business. 

0 Comments
Continue reading

What It Means to Lead From the Front

What It Means to Lead From the Front

To most businesses, effective leadership is essential to help promote growth, drive innovation, and ensure the successful conclusion of assorted tasks. While there are various leadership styles, one approach that stands out is leading from the front. Let’s take a look at what this means and how to do it effectively. 

0 Comments
Continue reading

How to Judge the Value Cloud Computing Can Deliver

How to Judge the Value Cloud Computing Can Deliver

While one of the big selling points of the cloud has always been how cost-effective it can be, it is important to remember that this isn’t always the case. There are situations where the value that a business gets from the cloud isn’t really worth the price of admission. Let’s take a few moments to break down how you can evaluate the value that the cloud can offer you, and how to use this data to your advantage.

0 Comments
Continue reading

Prepare to Tackle These Collaboration Security Pitfalls

Prepare to Tackle These Collaboration Security Pitfalls

How does your business handle communication? Does it struggle to properly use its technology and collaboration tools? If so, we have some tips that can help you avoid the most common collaboration mistakes, particularly those related to data security. Read on to learn how you can ensure you’re not putting your data at risk needlessly with inappropriate collaboration security mistakes.

0 Comments
Continue reading

What a Microsoft Study Says AI Can Do About Work

What a Microsoft Study Says AI Can Do About Work

With the release of the 2023 edition of their annual Work Trend Index report, dedicated to exploring the topic of Will AI Fix Work?, Microsoft took a deep dive into the impact that artificial intelligence will have on the workplace in the future. This report ultimately resulted in three major conclusions, which we felt we should help amplify and contextualize.

0 Comments
Continue reading

Smishing: A Variety of Phishing Attacks Utilizing SMS

Smishing: A Variety of Phishing Attacks Utilizing SMS

We discuss phishing often on this blog, and one method that often flies under the radar is smishing, or phishing that is conducted through SMS messages. Although email phishing is perhaps the most common method of conducting these scams, you should also be prepared to take on smishing, as it comes with its own share of unique challenges and dangers.

0 Comments
Continue reading

How Good is Consumer Reports’ Scam Prevention Advice?

How Good is Consumer Reports’ Scam Prevention Advice?

Scams are everywhere in our highly digitized world, which makes it especially important that everyone is prepared to deal with them—both personally and professionally. The publication Consumer Reports’ cover feature for its August 2023 edition is dedicated to exactly this goal: helping its readers avoid the various scams and threats out there. Let’s look at some of the advice shared in the article, and compare it to the best practices we recommend.

0 Comments
Continue reading

What We Can All Learn from the VirusTotal Data Leak

What We Can All Learn from the VirusTotal Data Leak

In 2004, a service called VirusTotal was launched and swiftly became a popular antivirus and malware scanner to help detect threats in various files and URLs. It became popular enough that it was officially acquired by Google in 2012 and ultimately assimilated into Chronicle, a cloud-based security operations suite for enterprise businesses. Despite this impressive pedigree, however, we find ourselves able to look to VirusTotal as a sobering reminder of how fickle cybersecurity can be, with the service being the source of some limited data exposure.

0 Comments
Continue reading

A Proactive Stance on Technology is What SMBs Need

A Proactive Stance on Technology is What SMBs Need

Technology is important for many reasons, chief among them your business’ continued efficiency and productivity. The problem with technology, though, is that it will never last forever, and you’ll have to replace it sooner or later. Thankfully, you can delay those costs considerably by implementing a proactive technology management plan, effectively keeping the same technology running longer.

0 Comments
Continue reading

Tip of the Week: How to Get People to Listen to You Better

Tip of the Week: How to Get People to Listen to You Better

It’s important that you are able to communicate with the people you work for, with, and over; and a big part of this is ensuring that your points are heard. Let’s go over a few strategies and techniques that can help you ensure that those around you are apt to listen to what you have to say.

0 Comments
Continue reading

Customer Login

News & Updates

IC Data Communications LLC is proud to announce the launch of our new website at www.icdatacom.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

Contact us

Learn more about what IC Data Communications LLC can do for your business.

IC Data Communications LLC
440 Burroughs St. Ste. 614
Detroit, Michigan 48202